Sales Representatives

What the job involves

• Promoting and selling their company's goods and services such as building and plumbing supplies, business services, motor vehicle parts and accessories, and personal and household goods
• Acquiring and updating knowledge of employer's and competitors' goods and services, and market conditions
• Using directories and other sources to compile lists of prospective business clients
• Visiting clients and retail outlets to establish selling opportunities
• Quoting prices and credit terms, recording orders and arranging deliveries
• Following up clients and ensuring satisfaction with goods and services and resolving any problems
• Monitoring clients' changing needs and competitor activity and reporting on these developments to sales and marketing management
• Preparing sales reports
• Maintaining and submitting records of business expenses incurred

Key values of workers in Sales Representatives

• Achievement

  Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

• Working Conditions

  Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

• Independence

  Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

• Recognition

  Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.

• Support

  Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

Top skills required for workers in Sales Representatives

• Speaking

  Talking to others to convey information effectively.

• Social Perceptiveness

  Being aware of others' reactions and understanding why they react as they do.

• Persuasion

  Persuading others to change their minds or behavior.

• Negotiation

  Bringing others together and trying to reconcile differences.

• Critical Thinking

  Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.